Security; Ultimate Premier Internet. While customizable settings are available for some predefined scans, we. Reduces the amount of time the scan takes to locate stored data by scanning. Shut down the system after the scan finishes: tick to automatically turn off your PC after the scan. Original review: Dec. 4, 2018 I liked Avast Anti-virus so much I decided it might be worth paying for. I signed up and after the first year reduced fee decided it was too much for my budget to pay $59.99. So I canceled my subscription and stopped Auto-renew payments. I thought that was the end of it but no for the past 2 years I have been charged $59.99 for nothing. I have no active license, I am only paying for the privilege of trying to contact Avast, which if you aren't looking for technical support, is actually impossible. Think twice before using this service, it really is daylight robbery! ![]() Original review: Dec. 3, 2018 Avast appears to be perpetrating a scam on people that fall for their 'free trial' of Premium Cleanup. I downloaded the product yesterday, ran a scan, and followed their instructions for improving my functionality. Upon completing the steps I found that Microsoft Office was no longer available to me. After calling and speaking to technical support, it was explained that they could restore my computer by paying a fee to have a technician fix the problem. I complained and they offered a discounted rate of $79. ![]() What am I going to do – shop around? No, I had them fix it, and kept telling them how unfair it was that their product caused the problem, and yet I had I had to pay them. One technician claimed it was due to Microsoft Update. I called BS on that, and they were unfailingly polite – well trained in taking your money and not admitting it was their problem. This is unethical behavior, and all the technicians appear to be well-versed in customer service tricks to try to make the consumer feel good while spending money unnecessarily. I asked for a refund of my technical fee, and they thanked me for patience. In other words, no. Original review: Dec. 3, 2018 So, I was using Avast for about 2 years before I had an incident where they were like, 'Oh! You have been using our product for more than 2 years, we recommend you upgrade, here's a free trial.' Never pay for an antivirus. I clicked on the free trial and before I knew it, I received multiple payments under my account for: $65.00, $85.00, and another payment of $85.00. All of these payments were refunded, until I got another payment, of $85.00. Keep in mind, after receiving the first payment, they said that I had enabled 'Automatic Renewal', which I disabled, because I was extremely pissed off that I had been charged 4 times in total, so I was pretty fricking angry. I'd recommend Malwarebytes, easy to use, comes with a paid version, don't pay for it. Unlike Avast, MB only has 1 service to offer, which is the main antivirus, which for some people they will enjoy the capabilities of a more simple software. Avast unlike many other AV software I have tested, has successfully managed to isolate viruses and malware even in archived files surprisingly. Another astonishing feature with Avast subsequently missing from vast majority of other AV programs is customisation in the installer letting you decide exactly what you want included and what you want excluded. Avast AV also gives you good control of settings, all the annoying features can be easily turned off, Avast has always had a good interface which really helps navigating through the various advanced features.
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March 2019
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